BS99 Privacy Policy

BS99 is a trusted online gaming and betting platform in Bangladesh. We believe that every user's right to privacy is fundamental. That is why BS99's Privacy Policy is built on complete transparency — so you always know where your data goes, how it is used, and how securely it is protected.

This Privacy Policy applies to the BS99 website, mobile app, and all related digital services. By using BS99, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, we ask that you refrain from using our services.

BS99 only collects the information that is genuinely necessary to provide its services. We do not ask for personal data beyond what is required.

BS99 collects information through several methods. Each approach is transparent and based on your consent.

• Direct Registration: When you create an account on BS99, the information you voluntarily provide is collected.
• Automatic Collection: When you use BS99, your device, browser, and usage patterns are automatically logged.
• Payment Processing: Financial transaction details are collected during deposits and withdrawals.
• Support Contact: When you contact our support team, details of that conversation may be stored.
• Cookies & Trackers: Cookies and similar technologies are used to enhance your experience on the website and app.
• KYC Verification: Additional documents may be collected for identity verification purposes where required by law.

BS99 uses your information solely for specific, legitimate purposes. Everything we do with your data is clearly outlined below.

• For creating, managing, and verifying your account — so you can use BS99 safely and securely.
• To process deposits and withdrawals and ensure the accuracy of financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To send you bonuses, offers, and promotional notifications based on your preferences (you can opt out at any time).
• Used for analytics to improve platform performance and the overall user experience.
• To meet legal obligations and fulfil the requirements of regulatory authorities.
• To promote responsible gaming and support users who may be at risk of addiction.

BS99 never sells your personal information to third parties under any circumstances. However, limited data sharing with trusted partners may occur where necessary for the proper delivery of our services.

• Payment Processor: Minimal financial details are shared with bKash, Nagad, Rocket, and banking partners solely to process transactions.
• Technology Partners: Server hosting, cloud storage, and security service providers may access data solely for technical purposes.
• Regulatory Authority: Data may be shared with government or regulatory authorities where required by legal obligation.
• Analytics Services: Anonymized data may be used to analyze user behavior patterns.

Cookies and similar tracking technologies are used on the BS99 website and app to enhance your experience. These technologies remember your preferences and ensure the site functions properly.

• Essential Cookies: These cookies cannot be disabled as they are required for login sessions, language preferences, and security.
• Analytics Cookies: Used to understand which pages get the most traffic and where users run into issues.
• Preference Cookies: Saves your language, theme, and other personalized settings.
• Marketing Cookies: Used to show relevant offers. You can disable these through your browser settings.

BS99 uses industry-leading technology to protect your data. Our security framework provides protection across multiple layers.

• 256-bit SSL Encryption: All data transmitted between your browser and BS99's servers is protected with the highest level of encryption.
• Encrypted Database: All personal data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): OTP verification is in place for an extra layer of security when accessing your account.
• Restricted Access Controls: BS99 staff can only access data that is strictly relevant to their role.
• Round-the-Clock Monitoring: Our security system monitors for suspicious activity 24/7.
• Regular Security Audits: Regular security audits are conducted by third-party experts.

Under BS99's Privacy Policy, you have full control over your own data. You may exercise any of the rights listed below at any time.

BS99 does not retain your information longer than necessary. Different types of data have their own defined retention periods.

BS99 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• For significant changes, a notification will be sent to your registered mobile number or email address.
• The date of change and version number will always be visible at the top of this page.
• If you have any questions or concerns about our Privacy Policy, please reach out to our support team.
• You can reach our data protection team directly at: [email protected]